Check in a Member

Members can swipe their keyfobs to check in to the facility. However, if the member has forgotten their keyfob you can manually check the member in.

If you are using a USB scanner, members will only be able to check in if the mouse cursor remains on the Attended Check In page.

To manually check in a member:

  1. On the Attended Check In page, enter either a partial or complete version of one of the following:
    • Last name (“Johnson”, “Johns”)
    • Last name and first initial (“Johnson, R”, "Joh, R")
    • Last name and first name (“Johnson, Robert”; “Johnson, Rob”, "Johns, Ro")
    • Barcode (“12345”)
  2. In the Basic Find Member dialog box, find the desired member and click the corresponding Check In link.

If you click the member's name link, a shortcut menu will appear so that you can check in the member or visit the member's Manage page.

  1. The member is checked in and information about the member is displayed in the Member Details section.

If the member has any alerts, you can manage them here.