Manage Alerts at Check In

Check In alerts notify you of important information about the member or the agreement. An alert may prompt you to get updated information or it may prevent the member from checking in. You can manage alerts from the Attended Check In page.

Problem - If the alert indicates a problem with the member's account such as an overdue payment or pending POS transaction, you may be able to click an amount link in the Member Details section to visit POS and allow the member to make a payment.
Need Information - For alerts such as Need Email, Need Birth Date, and Need Phone Number you can click the alert link and then enter the information provided by the member.
Custom Alert - You can delete custom alerts from the check in page after the member has received the information in the alert. (For more information about Custom Alerts, see Alerts).