Call Results

If your club contacts members by phone regarding upcoming events, the Call Results section enables you to choose which call results can be used. Once activated, these call results will appear under the employee tracking section. (For more information, see Tracking in the Employees section.)

Five default call results fields are available. You can also create your own custom fields.

Default Fields

DataTrak provides the following default call results fields:

Field Name	Setting	Description
Not Called	Active	This option cannot be inactivated, and the field name cannot be changed.
Canceled	Active | Inactive	The field name cannot be changed.
Confirmed	Active | Inactive	The field name cannot be changed.
Left Message	Active | Inactive	The field name cannot be changed.
No Answer	Active | Inactive	The field name cannot be changed.

To activate or inactivate a default field

• Click the check box to make the default field active.
• Clear the check box to make the default field inactive.

Custom Fields

In addition to the default call results fields, you can create up to five custom fields.

To create a custom field

1. In an empty text box, type a name for the field.
2. Click the check box to make it active, or clear the check box to make that custom field inactive.

The following is an example of custom call results fields.