Class Utilization Dashboard

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Summary

The Class Utilization dashboard offers a comprehensive breakdown of the classes that are offered by your club and provides insights into member participation in those classes.

This analytical tool enables you to assess the utilization of your class offerings, understand member preferences, and optimize your class scheduling and programming to enhance member engagement.

These are the iSeries and Commerce billing system icons.

Commerce and iSeries Dashboard

This dashboard supports both billing systems, Commerce Transact and iSeries.

When to Use

Use the Class Utilization dashboard as a valuable tool for optimizing class offerings, enhancing member engagement, and making informed decisions about class programming and scheduling.

By analyzing member participation data, you can tailor your offerings to align with member preferences and foster a positive and engaging environment for your members.

Below are a few examples of using this dashboard.

  • Class Offering Assessment

  • Optimizing Class Scheduling

  • Member Engagement Evaluation

  • Resource Allocation

  • Class Programming Enhancement

  • Instructor Performance Assessment

  • Marketing Strategy Development

  • Member Experience Enhancement

Key Performance Indicators (KPIs)

Key Performance Indicators
(KPIs) are measurable values that help gauge the success of your business. They provide insights into performance, progress, and the achievement of goals.

This dashboard includes the following key metrics and charts.

Key Performance Indicators (KPIs)

Note: The KPIs show data based on the selected date range.

  • Total Attendees: Shows the total number of members who participated in classes.

  • Class Utilization: Shows the percentage of classes members signed up to attend. This percentage is based on the total number of classes.

    Class Utilization Calculation

  • Members Participated: Shows the total number of members who participated in classes and the percentage compared to active members.

  • First Time Attendees: Shows how many members participated in a class for the first time in the past 30 days compared to the total members in the class. The percentage calculation is:

    First Time Attendees Calculation

  • Repeat Attendees: Shows the total number of members who visited a class more than once in the past 30 days. The percentage calculation is:

    Repeat Attendees Calculation

Charts

Chart
Charts are graphical representations of data. They visually depict trends, patterns, and relationships within datasets. They help users visualize data to understand trends and make informed decisions.
  • Class Participation: Shows the total members who participated in a class related to the class capacity. The capacity data comes from the maximum attendees field in Membership & Operations.

    Utilization Percentage Calculation

  • Class Utilization: Shows class details and the percentage of members who signed up for the class. To view this information by instructor or date, right-click a class and select Drill throughClass Details.

Use the Advanced Filters option to customize the dashboard by membership type, gender, campaign name, entry source, primary member, class, event category, and event status.

Essential Definitions

Attendee
A member or guest who registered for a class or event scheduled in Membership & Operations. Synonyms: Participant, Trainee
Class
A scheduled activity in the Membership & Operations scheduler. Synonyms: Appointment, Event, Session

Illustrations

dashboard