Email Types

Email types use templates to give your messages a consistent look and feel because the message format is adjusted to the viewing device. This means that whether the individual views the message using a computer, iPad, or iPhone, the message is displayed correctly and consistently.

The email type templates and their descriptions are listed in the table below. You can click a link in the Message Type column to view an example of that message.

Email types with Yes in the Always Sent? column are sent automatically as long as a valid email address is present for the recipient. Email types with No in the Always Sent? column must be activated for the club before these types of notifications can be sent. Also, event notifications will only be sent for events where the Send Event Notification flag is set to Yes. Members can opt out of event notifications by clicking the unsubscribe link at the bottom of the email message, or you can unsubscribe the member by changing their message preferences.

Message Type	Purpose/Description	Recipient	Always Sent?
Add Prospect	Confirms the individual’s registration as a prospect through MYiCLUBonline. Sent immediately after the prospect form is submitted.	Member	Yes
Agreement Contract	When a membership is entered through Electronic Agreement Entry, the agreement is sent to the member as an attachment.	Member	Yes
Employee General	Blank message template. The content is supplied by user.	Employee	Yes
Enroll in Class *	Notifies the member that he or she has been enrolled in a class. Sent immediately upon enrollment.	Member	No
Event Cancelled *	Confirms that an event has been cancelled at the member’s request. Sent immediately after the change is made.	Member	No
Event Completed *	Confirms that the member has completed an event. Sent immediately after the change is made.	Member	No
Event Scheduled *	Notifies the member that he or she has been scheduled in an event. Sent immediately when an event is added to the member’s calendar.	Member	No
Forgot Password	Sent when the member clicks the forgot password link on the MYiCLUBonline sign-in page. Allows members to reset their MYiCLUBonline password.	Member	Yes
Forgot User	Sent when the member clicks the forgot username link on the MYiCLUBonline sign-in page. Sends the member an email message with his username.	Member	Yes
Mail Service Reminder *	Reminds the member of an upcoming event. Sent 24 hours prior to the event.	Member	No
Make Payment Receipt	Sends the member a receipt when he or she has made a payment through MYiCLUBonline.	Member	Yes
Member Cancel Agreement	Sends the member notification of their agreement cancellation after they submit a cancellation form through MYiCLUBonline.	Member	Yes
Member Cancel Auto Renew	Sends the member notification of their auto-renewal cancellation after they submit a cancellation form through MYiCLUBonline.	Member	Yes
Member Document	Blank message template. The body is supplied by user.	Member	No
Member General *	Blank message template. The body is supplied by user.	Member	No
MICO Register	Confirms the member’s registration through MYiCLUBonline. Sent immediately after the agreement form is submitted.	Member	Yes
Online Signup	When a member uses the Online Signup form, a copy of the new agreement is sent to the member as an attachment.	Member	Yes
POS Sales Receipt	When the member makes a purchase through MYiCLUBonline, the member receives an email message with the purchase receipt as an attachment. Sent immediately after the transaction is complete.	Member	Yes
Recurring Service Contract	The member’s recurring services agreement is sent as an attachment. Sent immediately after the agreement is made.	Member	Yes
Report	Sends the requested report as an attachment to the employee. Sent immediately after the report is run.	Employee	Yes
Retrieve Agreement	Sends the member's agreement number when the member clicks Retrieve Agreement Number while registering for a user account on MYiCLUBonline.	Member	Yes
Scheduled Report	Sends the scheduled report as an attachment to the employee. Sent immediately after the report is run.	Employee	Yes
Trainer Schedule	Trainer’s daily schedule; sent once per day, per employee, at 2:00 AM Central Time.	Employee	Yes
Update Account	Confirms that the member has updated his or her personal information through MYiCLUBonline.	Member	Yes
Update Agreement	Confirms that the member's agreement has been upgraded.	Member	No
Waitlist Notification *	Notifies members on a waitlist that a spot has become available in a class.	Member	No

*These notifications must be activated before they are sent to members.